Delivery, Payment method & Return Policy
Delivery Policy Effective Date: 31/05/2025
At Beju’s Boutique, we aim to provide reliable and timely delivery for all orders placed on our website. Please review our delivery terms below.
1. Delivery Timeframe
• Orders will be delivered within 2 to 3 business days via TTPOST.
• Business days refer to Monday to Friday, excluding public holidays.
2. Delivery Fees
• A standard delivery fee of $30.00 applies to all orders.
• Shipping costs will be reflected at checkout before payment.
3. Delivery Process
• Once your order is dispatched, you will receive a tracking number (if available) for real-time updates.
• Deliveries are made to the address provided at checkout. Please ensure accuracy to avoid delays.
4. Delays & Issues
• While we strive to meet the delivery timeframe, unexpected delays may occur due to weather, courier issues, or other unforeseen circumstances.
• If your package is delayed beyond the expected timeframe, please contact us at support@bejusboutique.com for assistance.
5. Failed Delivery Attempts
• If delivery is unsuccessful due to an incorrect address or unavailable recipient, TTPOST may attempt redelivery or return the package to us.
• Additional charges may apply for reshipping.
6. Changes to This Policy
We may update our Delivery Policy as necessary. Any changes will be posted on our website.
7. Contact Information
For any delivery-related inquiries, please reach us at support@bejusboutique.com.
Payment Method Policy Effective Date: 31/05/2025
At Beju's Boutique, we offer secure and convenient payment options to ensure a seamless shopping experience. Please review our payment policy below before completing your purchase.
1. Accepted Payment Methods
• WiPAY – We accept card payments via WiPAY, a trusted and secure payment gateway.
• Bank Transfer – Customers can complete payments via bank transfer. Please email us at support@bejusboutique.com for bank details.
2. Payment Security
• Transactions processed through WiPAY are encrypted for security and customer protection.
• We do not store credit card or payment details on our website.
3. Order Processing
• Payments must be completed at checkout or via bank transfer for orders to be confirmed.
• Orders will not be processed until full payment has been received.
4. Refunds & Disputes
• Refunds, if applicable, will be processed in accordance with our Refund Policy.
• For payment disputes, customers should first contact support@bejusboutique.com before reaching out to WiPAY or their banking institution.
5. Changes to This Policy
We may update our Payment Method Policy to include additional payment options. Any changes will be posted on our website.
6. Contact Information
For questions or concerns regarding payments, please email us at support@bejusboutique.com.
Return Policy
We take great pride in the quality of our products and customer satisfaction. However, due to the nature of our items, we have specific return guidelines in place.
No Returns on Hair Care & Skin Care Products
For hygiene and safety reasons, we do not accept returns on hair care and skin care products. Please ensure you select your items carefully before purchasing.
General Return Guidelines
• Returned products must be in their original packaging and unused.
• Buyers will incur a restocking fee for returned items.
• Delivery fees are non-refundable and will not be reimbursed.
Terms and Conditions & Privacy Policy
Terms and Conditions Effective Date: 31/05/2025
Welcome to Beju's Boutique. By shopping on our website, you agree to the following terms and conditions. Please read them carefully before making a purchase.
1. General Terms
• By using our website, you confirm that you are at least 18 years old or have parental/guardian permission.
• We reserve the right to update or modify these terms at any time without prior notice.
2. Products and Pricing
• All products are described as accurately as possible; however, colors and appearances may vary due to screen settings.
• Prices are listed in TTD and are subject to change without notice.
• We reserve the right to limit quantities and discontinue products at any time.
3. Orders & Payments
• Orders are processed securely via our payment gateways.
• Payment must be completed at checkout to confirm an order.
• We reserve the right to refuse or cancel any order due to fraud, errors, or unforeseen circumstances.
4. Shipping & Delivery
• Estimated shipping times are provided at checkout but may vary due to carrier delays.
• Beju’s Boutique is not responsible for lost, damaged, or delayed shipments caused by third-party carriers.
5. Returns & Refunds
• Returns are accepted within 7 days of purchase, provided items are unused and in original packaging.
• Refunds may take 3-5 business days to process, depending on payment providers.
• Certain items, such as personal care products, may not be eligible for returns due to hygiene reasons.
6. Intellectual Property
• All content, including logos, product names, and designs, is the property of Beju’s Boutique and may not be used without written permission.
7. Limitation of Liability
• Beju's Boutique is not liable for indirect, incidental, or consequential damages arising from the use of our products or services.
8. Contact Information
For questions or concerns regarding these terms, contact us at support@bejusboutique.com.
Privacy Policy Effective Date: 31/05/2025
Welcome to Beju’s Boutique. Your privacy is important to us, and this Privacy Policy outlines how we collect, use, and protect your personal information.
1. Information We Collect
When you visit or make a purchase from our website, we may collect the following types of information:
• Personal Information: Name, email address, phone number, shipping/billing address, and payment details.
• Browsing Information: IP address, device type, browser details, and website interactions.
• Cookies & Tracking Data: We may use cookies and similar technologies to improve your browsing experience.
2. How We Use Your Information
We collect and use your information to:
• Process and fulfill orders.
• Provide customer support via support@bejusboutique.com.
• Improve website functionality and user experience.
• Send promotional emails (with opt-out options).
• Ensure security and prevent fraud.
3. Sharing Your Information
We do not sell or rent personal information. However, we may share data with third parties to:
• Process payments securely.
• Deliver orders through shipping providers.
• Comply with legal obligations if required.
4. Your Rights & Choices
You have the right to:
• Access, update, or delete personal information.
• Opt out of marketing emails.
• Disable cookies via browser settings.
5. Security Measures
We take security seriously and implement encryption, secure servers, and other measures to protect your data.
6. Changes to This Policy
We may update this Privacy Policy periodically. Changes will be posted on our website with an updated effective date.
7. Contact Us
For questions or concerns about this Privacy Policy, reach out to support@bejusboutique.com.